Service Request Ticket - # 29283

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2008 02:43 PM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070541[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 529l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003, Filemaker Pro v9 from P0066371

Wired NIC 00:1A:A0:74:E4:12

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Dec 02, 2008 11:33 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Dec 02, 2008 11:31 AM 
She had an issue with an email that could not be
opened by Firefox. She had both IE and Firefox.
Did not get the full picture but she wanted it
gone so i uninstalled Firefox
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Joan Guralnick Dec 01, 2008 02:43 PM 
She does not need to be there.  you can do it 
anytime.
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