Service Request Ticket - # 29298

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2008 08:23 AM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.0GHz Intel Core 2 Duo #Z0E2
Serial No. SQP7512HJX87 Location PDR

CPU Intel Core 2 Duo T7300(2.00GHz, 800MHz,4ML2)


OS Unknown Software Microsoft Office PRO 2004 MAC License from P0064194

Wired NIC 00:1E:C2:00:22:39


Wireless NIC 00:1D:4F:FD:C8:60

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact scallaway06@wou.edu 88925

Tracking

Entered by Date Memo
Sarah Callaway
Email

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Entered by Date Memo
Sarah Callaway Dec 02, 2008 09:42 AM 
Task reassigned to Sarah Callaway.
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Sarah Callaway Dec 02, 2008 09:42 AM 
Actually she got it working again, closing the 
request
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Sarah Callaway Dec 02, 2008 09:35 AM 
She is in her office now, and called back to 
check up on it.
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Sarah Callaway Dec 02, 2008 08:24 AM 
This computer will not power up at all.  Susan 
McFadden's computer.  This is the first time they 
have had issues with it.
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