Service Request Ticket - # 29313

Service Request Information

CONTACT Name Worley, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2008 10:35 AM
Department Phone 88514
Location Email worleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20040359[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 1g Ultra-Thin Client #BAE-110-00
Serial No. MB041130625 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:8B:B4:41

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Dec 02, 2008 10:45 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Dec 02, 2008 10:45 AM 
Its a thin client that does not show up in
goose/merlin/artic session list.

It appears to be working properly.
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Brian Berkley Dec 02, 2008 10:38 AM 
88562 is the office where this system is located
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Sarah Callaway Dec 02, 2008 10:35 AM 
All it is showing is a gray screen, and mouse 
cursor but there is nothing on the screen though 
he can use the mouse.
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