Service Request Ticket - # 29314

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2008 10:54 AM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010386[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0033933; Dimension 4300 P4-1.7Ghz
Serial No. 210BX01 Location PDR

CPU Unknown


OS Unknown Software WIN 2000 Pro w/ XP Pro upgrade coupon, NAV corp., Dreamweaver MX 2004 from P0049292, Acrobat Pro 7.0 from P0054923

Wired NIC 00:02:B3:64:EF:D2

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Dec 02, 2008 11:11 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Dec 02, 2008 11:11 AM 
mouse was not plugged in all the way
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Sarah Callaway Dec 02, 2008 10:55 AM 
TIC 111.  The mouse isnt working, she gets 
everything else to work, but not the mouse.  the 
keyboard does work
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