Service Request Ticket - # 29315

Service Request Information

CONTACT Name Klumph, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2008 11:07 AM
Department The Research Institute Phone 88885
Location Email klumphr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060432[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Lenovo Thinkpad T60P 2613 - Core 2 Duo T7600
Serial No. PROD ID#1S2613HQU S#L3AN942 Location PDR

CPU Intel Core 2 Duo T7600(4MB/2,33GHz/667)


OS Unknown Software MS Office Pro 2003 from TRI site license, Dragon Nat Spking Preferred v9 from P0063931

Wired NIC 00:16:41:E1:36:F6


Wireless NIC 00:19:7D:09:C4:ED


Bluetooth NIC 00:16:CF:EF:7E:3D

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact scallaway06@wou.edu 88925

Tracking

Entered by Date Memo
Sarah Callaway
Email

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Entered by Date Memo
Sarah Callaway Dec 02, 2008 11:20 AM 
Task reassigned to Sarah Callaway.
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Sarah Callaway Dec 02, 2008 11:19 AM 
He got it fixed, please disregard.  CLosing task
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Sarah Callaway Dec 02, 2008 11:08 AM 
He is working on time-sensitive grants
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Sarah Callaway Dec 02, 2008 11:08 AM 
The password was entered, but the computer is 
unable to connect to wireless still.  It tries to 
acquire IP but cannot.
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