Service Request Ticket - # 29316

Service Request Information

CONTACT Name Sprenger, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2008 11:29 AM
Department Phone 14006
Location Email sprengec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070406[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 7V8HWD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Windows XP Pro Software Windows XP PRo installed, Microsoft Office Pro Plus 2007 from P0063045 installed as Office Pro 2003

Wired NIC 00:1A:A0:61:CD:93

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Dec 02, 2008 12:27 PM 
Task reassigned to Lance Jewett.
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Lance Jewett Dec 02, 2008 12:26 PM 
She was accessing it the wrong way, so i showed
her how.
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Sarah Callaway Dec 02, 2008 11:29 AM 
She cannot access her P drive from her office 
computer.
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