Service Request Ticket - # 29317

Service Request Information

CONTACT Name Sprenger, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2008 11:30 AM
Department Phone 14006
Location Email sprengec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20051211[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron XPS M1210, 1.83GHz, 667MHz, FSB
Serial No. D7224B1 Location PDR

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software MS Office Pro 2003 from P0057687

Wired NIC 00:15:C5:3A:99:EA


Wireless NIC 00:13:02:98:AC:E7

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Dec 02, 2008 12:28 PM 
Task reassigned to Lance Jewett.
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Lance Jewett Dec 02, 2008 12:28 PM 
She had a AT&T wireless card for wireless and i
plugged it in and got it to work. I think they
were not plugging it in all the way.
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Sarah Callaway Dec 02, 2008 11:31 AM 
This laptop won't connect to the internet, she 
got it recently from a coworker, but has never 
been able to use the internet.
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