Service Request Ticket - # 29318

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2008 11:34 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060094[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client, 2 USB Ports, 1 Serial Port, 1 SIM Card Slot, #NTC-10Z-00
Serial No. 0620YB033C Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:93:D5

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Dec 02, 2008 01:33 PM 
someone clicked the button and switched the 
monitor to digital instead of VGA
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Lance Jewett Dec 02, 2008 12:43 PM 
Task reassigned to Lance Jewett.
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Sarah Callaway Dec 02, 2008 11:35 AM 
Light is on on the thinclient, they made sure 
everything is plugged in.
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