Service Request Ticket - # 29362

Service Request Information

CONTACT Name Timken, Gay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2008 10:49 AM
Department Health & Exercise Science Phone 88217
Location Email timkeng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030404[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. SXB3510B3NV9 Location PDR

CPU Unknown


OS Unknown Software MS Office X from P0045604, Filemaker Pro 6 from P0045604, ISI Researchsoft Endnote v.7 MAC from P0045617

Wired NIC 00:0A:95:C3:EB:7A

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact kelmore@wou.edu 88925

Tracking

Entered by Date Memo
Kevin Elmore
Email

Public
Entered by Date Memo
Kevin Elmore Jan 12, 2009 10:53 AM 
Task reassigned to Kevin Elmore.
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Kevin Elmore Jan 12, 2009 10:53 AM 
She said she just quit using iCal and that I could
close the ticket.
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Kate Bappe Dec 04, 2008 03:56 PM 
Available right now until 4:30
Tomorrow, 1 til 3
Monday 10:15 until Noon.
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Kevin Elmore Dec 04, 2008 12:26 PM 
Called and left vm about availability.
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Kevin Elmore Dec 04, 2008 12:25 PM 
Task reassigned to Kevin Elmore.
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Sarah Callaway Dec 04, 2008 10:51 AM 
She needs help with icalendar, she needs help 
navigating:
1. How do you save and email it.  They get a 
portion of the calendar, but she needs the whole 
thing to be sent.
2.  When she sends the email, and they send it 
back, a piece gets missing- part of the calendar 
disappears after someone resends it.
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