Service Request Ticket - # 29363

Service Request Information

CONTACT Name Jaskoski, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2008 11:13 AM
Department Financial Aid Phone 88774
Location Email jaskoskk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact ucsbanner@wou.edu 88926

Tracking

Entered by Date Memo
Banner Support
Email

Public
Entered by Date Memo
Mike Soukup Feb 03, 2009 09:26 AM 
Renamed both printers. w_rrcd_becky is now 
w_rrcd_gina. w_special_ed is now w_rrcd.
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Kevin Elmore Dec 04, 2008 01:13 PM 
Task reassigned to Banner Support.
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Kevin Elmore Dec 04, 2008 01:13 PM 
I got her printer renamed, so it's not on the
network.  Banner isn't seeing the printer on her
machine.  The printer name is "Kelly's Local
Printer HP Laserjet 4000".  It is a local printer.
 Available anytime.
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Kevin Elmore Dec 04, 2008 12:44 PM 
Task reassigned to Kevin Elmore.
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Sarah Callaway Dec 04, 2008 11:15 AM 
This printer is only showing up as Becky's 
printer under banner, but she wants it to be her 
own printer, and she would like the printer under 
her name - keep Becky's there, but let her use 
her own printer.
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