Service Request Ticket - # 29370

Service Request Information

CONTACT Name Casey, Kathleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2008 02:17 PM
Department Library & Media Services Phone 89493
Location Email caseyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051217[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG633197ED Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:EB:3A:A2

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Kevin Elmore Dec 04, 2008 02:19 PM 
there was a carriage jam and then the "Powering 
off" message came on and now stuck in powering 
off.
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