Service Request Ticket - # 29381

Service Request Information

CONTACT Name Smith, Robin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2008 10:37 AM
Department Social Science Phone 88357
Location Email smithr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030712[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2QC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FF:EE

TECHS Submitted by Adam Stubblefield Contact astubblefield08@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 09, 2008 11:31 AM 
Restored it to
/fileserv/homes/smithr/smithr/3_ANTHROPOLOGY
TEACHING/restored_from_backup/
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Brad Dougherty Dec 09, 2008 10:33 AM 
Task reassigned to Brad Dougherty.
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Brian Berkley Dec 05, 2008 03:36 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Dec 05, 2008 03:36 PM 
****This is an email****
Robin,

Dave Diemer told me he was able to restore Tuesday
night's backup of your folder.

Please let me know if you need anything else.
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Brian Berkley Dec 05, 2008 11:25 AM 
Just the RECOMNDS folder, not all of the
3_ANTHROPOLOGY TEACHING
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Brian Berkley Dec 05, 2008 11:25 AM 
Task reassigned to Network Support.
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Brian Berkley Dec 05, 2008 11:25 AM 
Path is H:\3_ANTHROPOLOGY TEACHING\RECOMNDS

Needs entire directory restored.

Needs restored from Wednesday night's backup.
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Adam Stubblefield Dec 05, 2008 10:37 AM 
She will be leaving at noon today and would like 
the folder found before hand.
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