Service Request Ticket - # 29409

Service Request Information

CONTACT Name Kinney, Patricia- goes by Susanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 08, 2008 03:18 PM
Department Business Services Phone 88958
Location Email kinneys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030698[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. FRC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5C:EA

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Dec 11, 2008 10:34 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Dec 11, 2008 10:31 AM 
Delete
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Keyboard
Layout\Scancode Map
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Joan Guralnick Dec 10, 2008 01:50 PM 
Under I:|Staff you will find vkey.exe  I don't 
know if it wil reverse the condition.  It 
basically edits the registry
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Ryan Johnson Dec 10, 2008 01:14 PM 
As far as I know, this is an intentional feature
done to make the inputting of V#'s easier.  I've
talked to other members of the staff here to see
if this is merely a keyboard map set up, or a
script that is being run specifically for them.
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Cinthya Mendez-Garcia Dec 08, 2008 03:19 PM 
says she would like the Plus (+)on the keypad 
remapped. says right now it is a V.

available 8am-5pm. thursday and friday she is 
gone in the afternoons.
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