Service Request Ticket - # 29417

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2008 10:21 AM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060331[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0629YB00D8 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059051

Wired NIC 00:14:4F:48:83:56


TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Dec 09, 2008 10:42 AM
Task reassigned to Brian Berkley.
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Brian Berkley Dec 09, 2008 10:42 AM
Called her and told her I would not do it on the
terminal servers.
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Sarah Callaway Dec 09, 2008 10:22 AM
****This is an email****
Hi:  Wondering if I can get the Active X Plug in 
installed, so I can have K103 playing at my 
compute (K103.com).  I've tried to do it as they 
say below, but it does not work.   Several people 
in the registrars office have it connected to 
their computer.

My computer property number is 20060332[Edit Inv] 
(monitor); 20060331[Edit Inv] ("thin client")

Thank you.
Becky

We have detected your system is missing a plugin 
that is required by our player. Please download 
the appropriate plugin from the following link 
then try again. Click Here To Install Your 
ActiveX Plug-In
If installation fails, right click the Firefox 
desktop icon, select properties, click the 
Compatibility tab, and check "Run This program as 
administrator". Restart your browser and try 
again.
+++++++++++++++++++++++++++++++++++++++++++++
Becky Graber
Graduate Office, Western Oregon University
345 N Monmouth Ave., Monmouth OR 97361
503-838-9524 
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