Service Request Ticket - # 29425

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2008 02:07 PM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050099[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 40NWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software JAWS v6.0 Professional Edition for Windows from P0051241

Wired NIC 00:12:3F:8E:79:27

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact kelmore@wou.edu 88925

Tracking

Entered by Date Memo
Kevin Elmore
Email

Public
Entered by Date Memo
Kevin Elmore Jan 05, 2009 01:13 PM 
Also installed Flash and Java updates.  Apologies
for the delay.
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Brian Berkley Jan 05, 2009 12:11 PM 
Task reassigned to Kevin Elmore.
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Brian Berkley Jan 05, 2009 12:11 PM 
Kevin will complete it today.
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Brian Berkley Jan 05, 2009 12:10 PM 
Task reassigned to Joan Guralnick.
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Brian Berkley Jan 05, 2009 12:10 PM 
No, I don't.
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Joan Guralnick Jan 05, 2009 10:56 AM 
Do you know why this seems to be in limbo?  
Thanks.
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Joan Guralnick Jan 05, 2009 10:52 AM 
Task reassigned to Brian Berkley.
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Kevin Elmore Dec 11, 2008 11:15 AM 
Task reassigned to Kevin Elmore.
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Tricia Flaherty Dec 09, 2008 03:09 PM 
The APSC LAb ADA station gets Jaws Pro v6 from
T:\FreedomScientific\JAWS\Jaws 6.0 Pro 
the 20 digit Authorization key is below:
s#402449 AUTH CODE:5921CBF0A4D3442B95D6 
if you run into issues with Authorization let me
know what that is and put the task back in my list
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Joan Guralnick Dec 09, 2008 02:09 PM 
Tricia I'm routing this through you in case you 
have any special concerns or instructions.
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Joan Guralnick Dec 09, 2008 02:08 PM 
We only have one license for JAWS.  It is to be 
installed on one PC work station in APSC 101. 
machine location L1.
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