Service Request Ticket - # 29430

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2008 03:30 PM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071244[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 7GJTGG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003, Acrobat Pro v6.0 from P0051317 transfered from W#20030733 for Sheree Soalrio Aug2008

Wired NIC 00:1E:C9:7C:BF:56

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Dec 09, 2008 03:47 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Dec 09, 2008 03:47 PM 
****This is an email****

Sheree,

Its working again, you may need to log out and log
back in.
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Joan Guralnick Dec 09, 2008 03:31 PM 
When she goes to sep on Samba it says she might 
not have permission to use this network resource
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