Service Request Ticket

Service Request Information

CONTACT	Name	Sauer, Nathan	Date	Dec 09, 2008 05:06 PM
	Department	University Computing Solutions	Phone	88960
	Location		Email	sauern@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080525 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	DellOptiPlex 755 USFF, 3.0GHz, 6M, VT, 1333MHz FSB
	Serial No.	CK4VPH1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	Windows 7 Pro upgrade on P0081747, Microsoft Office Pro Plus 2007 from P0068583
	Wired NIC	00:21:70:6D:88:1A

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	sauern@wou.edu	88960

Entered by	Date	Memo
Nathan Sauer			Email Public
Entered by	Date	Memo
Richard Kavanagh student	Dec 10, 2008 11:43 AM	Task reassigned to Nathan Sauer.	Add Attachment
Richard Kavanagh student	Dec 10, 2008 11:40 AM	Imaged, updated, and hooked up with bluetooth. I delivered this to ITC 103 and it is set on Nathan's desk.	Add Attachment
Richard Kavanagh student	Dec 10, 2008 09:17 AM	Task reassigned to Richard Kavanagh.	Add Attachment
Tricia Flaherty	Dec 09, 2008 05:16 PM	This should be a basic smart Classroom image with Office,Also this will need to have the bluetooth drivers for running its Bluetooth Keyboard and mouse which is unique to this station. please give to Nathan so that it can be installed in HL 107 Smart Classroom sometime after WED. 12/10 It is in TECH inbox #5 with bluetooth keyboard and mouse etc.	Add Attachment