Service Request Ticket - # 29443

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 10, 2008 09:18 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020657[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel Pentium 4 at 2.80GHz
Serial No. 99PDW21 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro from P0042963

Wired NIC 00:07:E9:6A:2C:13

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Dec 11, 2008 12:30 PM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Dec 11, 2008 12:30 PM 
Had a bad monitor, replaced it and problem is
resolved.
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Sarah Callaway Dec 10, 2008 09:19 AM 
The computer started locking up yesterday and the 
monitor blinks- it has lines and stuff through 
it.
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