Service Request Ticket - # 29447

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 10, 2008 10:18 AM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040687[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag 24T8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 24t8z61 Location Martha Guitterez (Temporary Machine)

CPU Pentium 4-3.2GHz


OS Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:10:AC

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Dec 11, 2008 12:57 PM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Dec 11, 2008 12:57 PM 
Computer was in standby , hit the power button and
it went out of sleep mode.  Disabled sleep mode
upon her request.
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Sarah Callaway Dec 11, 2008 12:46 PM 
She is done testing, you can stop by any time!
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Kevin Elmore Dec 11, 2008 10:42 AM 
She will be available after about 2:30pm today. 
Tammy Carmicheal at the intake office (room 232)
said she would have Martha call the srd when she
becomes available.
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Sarah Callaway Dec 10, 2008 10:19 AM 
This computer keeps turning off and when she 
tries to turn it back on it doesnt work.
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