Service Request Ticket - # 29456

Service Request Information

CONTACT Name Hedgepeth, Sandra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 10, 2008 01:21 PM
Department Creative Arts/Theater-Dance Phone 88739
Location Email hedgepes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031407[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 1.8GHz
Serial No. G8425AQ4QPQ Location PDR

CPU G5-Dual 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0047835, Adobe Creative Suite2 from P0054639

Wired NIC 00:0D:93:2A:F9:50

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact rjohnson07@wou.edu 88925

Tracking

Entered by Date Memo
Ryan Johnson
Email

Public
Entered by Date Memo
Ryan Johnson Dec 10, 2008 02:58 PM 
Delivered and installed the USB cable.  Had her
verify successfully.
 Add Attachment
Ryan Johnson Dec 10, 2008 01:43 PM 
Task reassigned to Ryan Johnson.
 Add Attachment
Patrick Shanley Dec 10, 2008 01:21 PM 
she just had a new tray added to her computer and 
now her monitor doesn't reach
 Add Attachment