Service Request Ticket - # 29459

Service Request Information

CONTACT Name Hall, CM   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 10, 2008 02:42 PM
Department College of Education Phone 88731
Location Email hallcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050981[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
Serial No. CP9WB91 Location PDR

CPU Pentium M 2.0 GHz


OS Software MS Office Pro 2003 from P0056071

Wired NIC 00:12:3F:6A:C4:20


Wireless NIC 00:16:6F:30:A5:A1

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Dec 10, 2008 03:07 PM 
I had to release and renew her ip address and it
works now.
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Lance Jewett Dec 10, 2008 02:59 PM 
Task reassigned to Lance Jewett.
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Patrick Shanley Dec 10, 2008 02:44 PM 
Her computer can connect to wireless but when she 
is in her office she connect the ether net cord 
but today it wasn't working and she wanted 
someone to look at it to make sure it has a 
connection
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