Service Request Ticket - # 29483

Service Request Information

CONTACT Name Vickers, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2008 08:14 AM
Department University Computing Solutions Phone 88672
Location Email vickersb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070671[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag C9R0YF1 Description Dell OptiPlex 755, 2.66GHz, 4M, VT, 1333MHz FSB
Serial No. C9R0YF1 Location was Physical Plant

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065150,

Wired NIC 00:1E:C9:61:48:1E

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 12, 2008 04:29 PM 
Task reassigned to Brad Dougherty.
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Courtney Carlson Dec 12, 2008 01:42 PM 
I accidently made duplicate of this. See 29502. 
Issue resolved, closing task.
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Jeff Sawyer Dec 12, 2008 10:18 AM 
He called again and is still unable to login. He 
said he would like this to be made a priority and 
I told him we would get to it as soon as we 
could.
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Brian Berkley Dec 12, 2008 09:00 AM 
account is not locked out
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Jeff Sawyer Dec 12, 2008 08:14 AM 
He tried rebooting his computer and was still 
unable to login.
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