Service Request Ticket - # 29518

Service Request Information

CONTACT Name Reagle, Christina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 16, 2008 10:19 AM
Department The Research Institute Phone 88871
Location Email reaglec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050320[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 306R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License, HyperRESEARCH 2.8.2 from VISA2008000422

Wired NIC 00:12:3F:97:17:2C

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Dec 16, 2008 10:51 AM 
Done
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Richard Kavanagh student Dec 16, 2008 10:27 AM 
Task reassigned to Adam Wehner.
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Sarah Callaway Dec 16, 2008 10:20 AM 
When she uses remote desktop she can access 
outlook email from yesterday and october, but 
nothing from between those times.  SHe will be 
here until about 3.
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