Service Request Ticket - # 29520

Service Request Information

CONTACT Name Tucker, Jon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 16, 2008 11:02 AM
Department Student Engagement Phone 88063
Location Email tuckerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070439[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 780F1F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:70:8B:5C

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Ryan Johnson Dec 16, 2008 01:51 PM 
Task reassigned to Adam Shinn.
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Adam Shinn Dec 16, 2008 01:51 PM 
Adam W. took care of this when he went over to fix
Jon's iPhone.
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Kevin Elmore Dec 16, 2008 12:33 PM 
He's in a meeting until 1pm.
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Sarah Callaway Dec 16, 2008 11:03 AM 
He is trying to play a data dvd and media player 
can't run it without the proper dvd decoder.
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