Talked to here and let her know that we do know of
this issue.  She is using the web based client for
now and is fine with that until we get this
problem sorted out.

****This is an email****
   

Here are the four error messages I am receiving.
 
1:  "This item cannot be displayed in the reading 
pane.  Open the item to read it's contents"
 
When I try to open it, then I get this.
 
2: "Can't open this item.  Another application 
closed unexpectedly while using your personal 
folders file.  c:/documents and 
settings/townsend/local settings/application 
data/sun/outlook connector/SJOC_1.pst.  To 
prevent potential damage to your personal folders 
file, it will not be available until you close 
all applications currently using it."
 
At this point, it usually shuts my email off.  It 
can work fine for hours, then just pop off with 
the errors above, no rhyme or reason when.  Re-
starting the machine does not fix the problem, I 
usually wait overnight, or Adam Wegner has had to 
come and get a new Sun Java Connector for my 
system to get it going again.
 
Now I have 2 new errors also coming up;
 
3: "Unable to open your default email folders.  
Sun Java System Connector for Microsoft Outlook 
error.  One of the causes can be your network."
 
And when I try to access the Dean's Calendar (95% 
of my job requires it) I get this since yesterday 
morning.
 
4: "You do not have sufficient permission to 
access this folder"
 
(It may be totally irrelevant, but all these 
problems started soon after the Dean began using 
her new IPhone....)
 
 
Kimber Townsend
 

Got her back up and running

Status changed to: Waiting for Contact

Task reassigned to Adam Wehner.

She is using Outlook connector sjoc.
Adam was over last week and it worked for 2 or 3 
days but it is not working now