Service Request Ticket - # 29547

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 18, 2008 11:56 AM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050367[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 7XBKG81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054489

Wired NIC 00:12:3F:97:B7:AC

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Jan 30, 2009 10:17 AM 
Task reassigned to Stanley Ratcliff.
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Sarah Callaway Jan 16, 2009 05:15 PM 
I left her a voicemail with a 5 day notification
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UCS Tech Dec 31, 2008 07:31 AM 
Status changed to: Waiting for Contact
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Brian Berkley Dec 31, 2008 07:31 AM 
Sent email.  Added student to tri groups for
student workers.
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Adam Stubblefield Dec 29, 2008 11:16 AM 
Still doesn't have the option to print. Called 
and checked on request...
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Ryan Johnson Dec 18, 2008 02:24 PM 
Called and left a message on office extension and
other office extension mentioned in the voicemail
message.
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Sarah Callaway Dec 18, 2008 11:59 AM 
please contact at office extension first
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Sarah Callaway Dec 18, 2008 11:58 AM 
Katherine Cervantes needs acces to LJ 8000 and 
TRI-TRI color printers (she said she couldnt find 
a wou number for them).
V00234397
kcervantes08
503-949-8482
office ext 88287
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