Service Request Ticket - # 29548

Service Request Information

CONTACT Name Winslow, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 18, 2008 12:52 PM
Department Natural Science Division Phone 88206
Location Email winslon@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030472[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. CC5T741 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office 2003 Pro from P0046146 installed as Office XP Pro, Acrobat Pro v6.0 from P0046293 transfer to W#20070865

Wired NIC 00:90:27:14:B9:BF

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ucsbanner@wou.edu 88926

Tracking

Entered by Date Memo
Banner Support
Email

Public
Entered by Date Memo
Brian Berkley Dec 18, 2008 01:38 PM 
Task reassigned to Banner Support.
 Add Attachment
Brian Berkley Dec 18, 2008 01:37 PM 
says it is working now
 Add Attachment
Kevin Elmore Dec 18, 2008 12:54 PM 
She is unable to work without Banner.
 Add Attachment
Kevin Elmore Dec 18, 2008 12:54 PM 
The icon on her desktop isn't connecting.  (It 
worked one time, though.)  It hangs before 
entering credentials.
Add Attachment