Service Request Ticket - # 29562

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 29, 2008 08:37 AM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030748[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Dreamweaver MX 2004 from P0049292

Wired NIC 00:0C:F1:EA:29:22

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Audrey Sundkvist Dec 31, 2008 08:45 AM 
This self resolved itself at 3:30 Monday. I hadn't
be able to get a hold of Linda since she had been
office hopping.
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Audrey Sundkvist Dec 29, 2008 04:35 PM 
I am upping the priority on this. I hope we can
get it done Tuesday morning.
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Adam Stubblefield Dec 29, 2008 03:13 PM 
Three computers down.
Would like them to be working as soon as 
poossible, called and checked on status.
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Richard Rogers Dec 29, 2008 08:37 AM 
Cannot access the internet explorer or banner. 
She has restarted her machine many times.
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