Service Request Ticket - # 29563

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 29, 2008 08:40 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030736[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. JNC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:03:38

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Dec 31, 2008 07:32 AM 
End users populate that form letter.
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Tricia Flaherty Dec 29, 2008 02:53 PM 
Task reassigned to Brian Berkley.
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Tricia Flaherty Dec 29, 2008 02:53 PM 
can get in just fine now but can not print, only 
bringing up document header
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Brian Berkley Dec 29, 2008 11:47 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Dec 29, 2008 11:47 AM 
CLM is working according to Tom.
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Richard Rogers Dec 29, 2008 08:41 AM 
Is trying to access Campus Loan Manager on 
Wincester.  Error message says 'Version is 
diferent...'  He has restarted his computer and 
is still having the problem.  Has access to 
internet and other network devices.
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