Service Request Ticket - # 29573

Service Request Information

CONTACT Name Gonzalez-Viana, Eduardo   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 29, 2008 01:56 PM
Department Humanities Division Phone 88249
Location Email gonzale@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040645[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 8TH8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:13:82

TECHS Submitted by Adam Stubblefield Contact astubblefield08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Dec 29, 2008 02:04 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Dec 29, 2008 02:04 PM 
Set his password for him, he will call back if he
has problems.
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Adam Stubblefield Dec 29, 2008 01:58 PM 
Account look up is not working. Says Unable to 
validate user in Banner...Was studying abroad and 
has forgotten.
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