Service Request Ticket - # 29581

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 29, 2008 04:52 PM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080470[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 98JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:E2:E2

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Dale Goodell Jan 16, 2009 11:29 AM 
Setup completed.
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Audrey Sundkvist Jan 05, 2009 12:55 PM 
Named, bound, admined.

Ready to deliver.
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Audrey Sundkvist Jan 05, 2009 09:52 AM 
I am sending the Optiplex 755 Business Office
image from 12-30-08 to this machine right now.
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Tricia Flaherty Dec 29, 2008 04:53 PM 
This machine will need a STATIC IP ADDRESS of
140.211.116.125 assigned to it for Banking in
Cashiers, it will also need the following desktop
shortcut to OWAG(C:\Program Files\Internet
Explorer\iexplore.exe
https://inb.ous.edu/fis_ous_prd), Office Pro 2003
Pro, PrintKey, V-Key, Adobe Reader, shortcut on
desktop to internal Directory Lookup
(http://www2.wou.edu:7777/pls/wou2/directory.quick
find.lookup) It is in tech inbox #3 with
Accessories, and monitors will come later on
different request as I have not got them unboxed yet
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