Service Request Ticket - # 29594

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 30, 2008 10:48 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080472[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 89JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003, Cybele-z/Scope classic emulator from P0073393

Wired NIC 00:21:70:6F:EF:F0

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Audrey Sundkvist Jan 05, 2009 12:56 PM 
Named, bound, admined.

Needs static IP setup.
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Audrey Sundkvist Jan 05, 2009 09:53 AM 
I am sending the Optiplex 755 Business Office
image from 12-30-08 to this machine right now.
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Tricia Flaherty Dec 30, 2008 11:01 AM 
Opps Tech inbox #6
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Tricia Flaherty Dec 30, 2008 10:58 AM 
This is in tech inbox #  with GFA setup sheet and 
accessories.  Business Services Image with Office 
Pro 2003, PrintKey, V-Key, Adobe Reader, shortcut 
on desktop to internal Directory Lookup 
(http://www2.wou.edu:7777/pls/wou2/directory.quick
 find.lookup) STATIC IP ADDRESS:140.211.116.122 
Addtional software for Cheri Darby: DMV?  need to 
talk with her or see her current station for more 
info it may be a desktop shortcut  Replacing 
W#20030556[Edit Inv]
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