Service Request Ticket - # 29601

Service Request Information

CONTACT Name VanDeusen, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 30, 2008 12:43 PM
Department Business Services Phone 88130
Location Email vandeusm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080475[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 4BJNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003, Hummingbird BiQuery, and Secure FTP w/ AP/ACH Profile

Wired NIC 00:21:70:6F:E9:51

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Dale Goodell Jan 13, 2009 03:49 PM 
Setup completed.
 Add Attachment
Tricia Flaherty Dec 30, 2008 12:53 PM 
replaces W#20030553[Edit Inv]
 Add Attachment
Tricia Flaherty Dec 30, 2008 12:53 PM 
This is in tech inbox #9 with GFA setup sheet and 
accessories
 Business Services Image with Office Pro 2003, 
PrintKey, V-Key, Adobe Reader, shortcut on 
desktop to internal Directory Lookup 
(http://www2.wou.edu:7777/pls/wou2/directory.quick
 find.lookup)
Additional items for Michelle Van Deusen: 
Hummingbird BiQuery, and Secure FTP client with 
AP/ACH Profile
 Add Attachment