Service Request Ticket - # 29603

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 30, 2008 01:45 PM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080477[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 8BJNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:E6:B6

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Dale Goodell Jan 14, 2009 03:59 PM 
Setup completed.
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Tricia Flaherty Dec 30, 2008 01:48 PM 
stacked below tech inboxes with GFA Setup form 
and Accessories
Business Services Image with Office Pro 2003, 
PrintKey, V-Key, Adobe Reader, shortcut on 
desktop to internal Directory Lookup 
(http://www2.wou.edu:7777/pls/wou2/directory.quick
 find.lookup, Additional items Dorothy 
Hendrickson: Secure CRT, SSH Secure FTP, ASTRA 
scheduler
Dorothy is moving from a thiun client to a 
regular desktop no need to haul away or PDR the 
thin client. Darin Silbernagel can decide what he 
would like to have done with the thin client
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