Service Request Ticket - # 29606

Service Request Information

CONTACT Name Richards, Kristi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 30, 2008 04:00 PM
Department Business Services Phone 88284
Location Email richardk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080479[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. B9JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:E9:EF

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Dale Goodell Jan 13, 2009 12:22 PM 
Setup completed.
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Tricia Flaherty Dec 30, 2008 04:02 PM 
This is for the cashiers Window area of the Admin 
Business Services Office Kristi Richards is the 
point of contact for installation stacked below 
tech inboxes with GFA Setup form and Accessories 
Business Services Image with Office Pro 2003, 
PrintKey, V-Key, Adobe Reader, shortcut on 
desktop to internal Directory Lookup 
(http://www2.wou.edu:7777/pls/wou2/directory.quick
 find.lookup
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