Service Request Ticket - # 29607

Service Request Information

CONTACT Name Hoeckle, Marilyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 30, 2008 04:17 PM
Department Business Services Phone 88202
Location Email hoecklem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080480[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. H8JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:FE:6F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 05, 2012 03:17 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Jan 21, 2009 01:02 PM 
Setup completed.
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Audrey Sundkvist Jan 06, 2009 12:47 PM 
Imaged with Optiplex/755/Business Office image.

Named, bound, and admined. 

Needs additional software setup.
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Tricia Flaherty Dec 30, 2008 04:18 PM 
This is stacked under tech inboxes with GFA form 
and accessories 
Business Services Image with Office Pro 2003, 
PrintKey, V-Key, Adobe Reader, shortcut on 
desktop to internal Directory Lookup 
(http://www2.wou.edu:7777/pls/wou2/directory.quick
 find.lookup)
Additional items for Marilyn Hoeckle: Secure CRT, 
IMAP Notify
replaces W#20030548[Edit Inv]
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