Service Request Ticket - # 29608

Service Request Information

CONTACT Name Whitenack, Faye   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 30, 2008 04:24 PM
Department Business Services Phone 88172
Location Email whitenaf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080481[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 2BJNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:B2:B2

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Dale Goodell Jan 20, 2009 12:45 PM 
Setup completed.
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Dale Goodell Jan 16, 2009 04:18 PM 
Machine taken to her office, but waiting until
Tuesday, 1/20/09 to setup; need to have her login
in order to install Secure CRT and SSH.
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Audrey Sundkvist Jan 06, 2009 12:47 PM 
Imaged with Optiplex/755/Business Office image.

Named, bound, and admined. 

Needs additional software setup.
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Tricia Flaherty Dec 30, 2008 04:33 PM 
This station is stacked under tech inbox with GFA 
setup form and accessories.  
Business Services Image with Office Pro 2003, 
PrintKey, V-Key, Adobe Reader, shortcut on 
desktop to internal Directory Lookup 
(http://www2.wou.edu:7777/pls/wou2/directory.quick
 find.lookup)
Additional items for Faye Whitenack: Hummingbird 
BiQuery, Secure CRT, SSH Secure Shell client, 
filezilla, PL/SQL Developer
replaces W#20030554[Edit Inv]
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