Service Request Ticket - # 29610

Service Request Information

CONTACT Name Guy, Heidi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 30, 2008 04:53 PM
Department Business Services Phone 88170
Location Email guyh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080483[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. J7JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:E9:B2

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Dale Goodell Jan 20, 2009 03:01 PM 
Setup completed.
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Dale Goodell Jan 16, 2009 04:20 PM 
Ready to setup/deliver. I have the machine.
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Audrey Sundkvist Jan 06, 2009 12:48 PM 
Imaged with Optiplex/755/Business Office image.

Named, bound, and admined.
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Tricia Flaherty Dec 30, 2008 04:56 PM 
This will be stacked under Tech inboxes with GFA 
form and accessories. Business Services Image 
with Office Pro 2003, PrintKey, V-Key, Adobe 
Reader, shortcut on desktop to internal Directory 
Lookup 
(http://www2.wou.edu:7777/pls/wou2/directory.quick
 find.lookup) replaces W#20030546[Edit Inv] for Hiedi Guy 
nothing else unique mentioned for his system
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