Service Request Ticket - # 29622

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 31, 2008 04:00 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080293[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY126679 Location PDR

Model CB516A Hostname wuclab.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, maintenance repair with HP LJ P4515 Maint Kit from P0080195 5-2011 SR42487, LaserJet P4515 fuser maint. replacement from P0085129 5-2012 SR47080, LJ P4515X Maint Kit for Maint repair SR49266 from P0088748 IP: 140.211.118.46 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:A4:76

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 02, 2009 04:52 PM 
Task reassigned to Adam Wehner.
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Adam Wehner Jan 02, 2009 04:51 PM 
Printers are backup and running.
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Cinthya Mendez-Garcia Dec 31, 2008 04:03 PM 
Said he will try the library.
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Cinthya Mendez-Garcia Dec 31, 2008 04:03 PM 
says he is trying to print a document to the WUC 
computer lab printer # 20080293[Edit Inv] it will not print.

Says the printer is backed up 14 documents and 
displays "ready", says he does have print 
credits. 

Adam Bernot
V00187400
email:abernot@wou.edu
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