Service Request Ticket - # 29627

Service Request Information

CONTACT Name Kissane, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2009 10:13 AM
Department Phone 88702
Location Email kissanek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060235[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 81L9VB1 Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 81L9VB1 Location ITC 007 Storage

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:C4

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jan 06, 2009 03:11 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jan 06, 2009 03:11 PM 
Adam did this she said. Which Adam I don't know.
She needed admin access, which we added remotely.
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Sarah Callaway Jan 02, 2009 01:48 PM 
She called back for a status check.
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Sarah Callaway Jan 02, 2009 10:14 AM 
She got a virus and her computer cannot start up, 
so she cannot prep for school monday.  Please 
call her at 775-750-1985.  She will be here all 
day today.
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