Service Request Ticket

Service Request Information

CONTACT	Name	Eckles, Holly	Date	Jan 02, 2009 11:23 AM
	Department	College of Education	Phone	88824
	Location		Email	ecklesh@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070559 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
	Serial No.	hy8l5f1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003
	Wired NIC	00:1A:A0:7B:9A:33

TECHS	Submitted by	Sarah Callaway	Contact	scallaway06@wou.edu	88925
	Primary Technician		Contact	scallaway06@wou.edu	88925

Entered by	Date	Memo
Sarah Callaway			Email Public
Entered by	Date	Memo
Sarah Callaway	Jan 02, 2009 12:30 PM	See #29619 for duplicate	Add Attachment
Sarah Callaway	Jan 02, 2009 12:29 PM	Task reassigned to Sarah Callaway.	Add Attachment
Sarah Callaway	Jan 02, 2009 12:29 PM	Duplicate request closing	Add Attachment
Sarah Callaway	Jan 02, 2009 11:29 AM	88471, please call this number - the front desk, for any updates.	Add Attachment
Sarah Callaway	Jan 02, 2009 11:24 AM	She would like it done before monday, since classes start then.	Add Attachment
Sarah Callaway	Jan 02, 2009 11:24 AM	She has a new computer system, but needs it set up before monday.	Add Attachment