Service Request Ticket - # 29635

Service Request Information

CONTACT Name Bowman, Tim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2009 12:49 PM
Department Health & Exercise Science Phone 5039101125
Location Email bowmant@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050762[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JVYXG81 Description Inspiron XPS, Pentium M, 2GHz/2MB Cache/533MHz FSB
Serial No. JVYXG81 Location PDR

CPU Pentium M 2.0 GHz


OS Unknown Software MS Office Pro 2003 from P0054544

Wired NIC 00:12:3F:E5:15:85


Wireless NIC 00:13:CE:3A:7C:F1

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Sarah Callaway Jan 02, 2009 12:50 PM 
He cannot access the internet or his network 
drives from this computer.  He says this has been 
happening today, and has tried to restart it.
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