Service Request Ticket - # 29638

Service Request Information

CONTACT Name Jack, Roben   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2009 02:40 PM
Department Advancement & Foundation Phone 88468
Location Email jackr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080293[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY126679 Location PDR

Model CB516A Hostname wuclab.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, maintenance repair with HP LJ P4515 Maint Kit from P0080195 5-2011 SR42487, LaserJet P4515 fuser maint. replacement from P0085129 5-2012 SR47080, LJ P4515X Maint Kit for Maint repair SR49266 from P0088748 IP: 140.211.118.46 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:A4:76

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 06, 2009 11:45 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Wehner May 06, 2009 11:45 AM 
I worked on this printer and reinstalled the
driver.  It is an all in one that was donated so I
don't know how much I can work on it.
 Add Attachment
Brian Berkley Jan 05, 2009 05:28 PM 
Task reassigned to Adam Wehner.
 Add Attachment
Sarah Callaway Jan 02, 2009 02:42 PM 
Please call her at the museum 88468 when she is 
able to print again
 Add Attachment
Sarah Callaway Jan 02, 2009 02:42 PM 
When she tries to print it says that it cannot 
connect, and will not print.  The other student 
in the lab reported that it said insufficient 
memory when she tried to print.
Add Attachment