Service Request Ticket - # 29643

Service Request Information

CONTACT Name Dutton, Bryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2009 10:08 AM
Department Natural Science/ Biology Phone 88452
Location Email duttonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040811[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex SX280 Intel Pentium 4 Processor 540
Serial No. 6G5K971 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0052260

Wired NIC 00:11:43:C3:E9:E2


TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Classroom Support
Email

Public

Entered by Date Memo
Nathan Sauer Mar 18, 2009 08:35 AM
Status changed from (1) Pending to (5) Completed
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Octavio Cervantes Jan 20, 2009 09:49 AM
They have not gotten their computer back. It's 
been out since arund christmas break. THey are 
wondering when its going to be availale or if 
they can get another temporary one. They need it 
becsue thay have class at 12 today. 
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Cinthya Mendez-Garcia Jan 05, 2009 07:47 AM
I think this is a classroom support issue. 
assigned it to classroom support
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Cinthya Mendez-Garcia Jan 05, 2009 07:47 AM
Task reassigned to Classroom Support.
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Cinthya Mendez-Garcia Jan 05, 2009 07:40 AM
called again to check on this, needs this for 
class today 8am. The machine is in the natural 
science building RM 122

It is a smart classroom 
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Jeff Sawyer Jan 03, 2009 10:08 AM
Professor Dutton called about no one being able to
log into this computer and wanted it put on high
priority as students will be using the classroom
8am Monday morning. 
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