Service Request Ticket - # 29644

Service Request Information

CONTACT Name Perini, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2009 03:36 PM
Department Phone 88534
Location Email perinij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050242[Edit Inv] (opens in a new window) Bldg/Room ITC 104A
Service Tag Description Power Mac G5 Dual 2.3GHz #ZOBL
Serial No. g8529cpgrtz Location ITC104A backroom. EXEMPT originall Stud Tech

CPU G5 Dual 2.3GHz


OS Software

Wired NIC 00:0D:93:64:1D:C8

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jan 09, 2009 01:59 PM 
The door to the back room was left open so I was
able to get back in there and fix them up. They
needed to have their SMU's reset after the power
outage.
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Kevin Elmore Jan 08, 2009 11:09 AM 
Julie Perini is here on Mondays and Wednesdays.  
Christine Gallagher is the other prof.  She is 
here all day today and can let a tech in.
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Richard Kavanagh student Jan 07, 2009 03:10 PM 
I just called and left a voice mail about times we
could be let into the back room to get these working.
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Richard Kavanagh student Jan 06, 2009 03:00 PM 
The door is locked and Christine Galager's code
does not work.
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Richard Kavanagh student Jan 06, 2009 08:14 AM 
Task reassigned to Richard Kavanagh.
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Richard Rogers Jan 03, 2009 03:37 PM 
The following computers and monitors will not 
function properly.  The monitors are not reading 
any input from the computers, and the only way to 
turn the computers off is to unplug them.  These 
computers are located in the back room of ITC 104.
computer:  20050242[Edit Inv]
monitor:  20020155[Edit Inv]
computer:  20040104[Edit Inv]
monitor:  200309935
I would appreciate any and all assistance you can 
provide.  Please feel free to email or call to 
communicate with me.  I am on campus Mon/Weds.  

These computers are used by students in Art 260, 
Basic Photo, and this delay will cause problems 
with the schedule the course is on.
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