Service Request Ticket - # 29652

Service Request Information

CONTACT Name Kerekes, Earlee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2009 08:15 AM
Department Disability Access Services Phone 88591
Location Email kerekese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030859[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BPC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, ABBYY FineReader Pro v8 and PDF Transformer from P0058354, Jaws Pro v7 upgrade, Magic Pro v10 upgrade and Wynn Wizard v5 upgrade all from P0058376, Text Aloud v2.0 from ?(see text file)

Wired NIC 00:0C:F1:E9:FF:A3


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public

Entered by Date Memo
Stanley Ratcliff Jan 08, 2009 10:24 AM
Task reassigned to Stanley Ratcliff.
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Cinthya Mendez-Garcia Jan 05, 2009 08:17 AM
says there is a program on this machine that they 
use, CND after burner to print disability 
services disk covers. 
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Cinthya Mendez-Garcia Jan 05, 2009 08:16 AM
shows a triangle yellow flag on the bottom right 
corner, when she clicks on it, it says "limited 
or no connectibility to the network" 

available all day today and the rest of the week 
as well. 
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