Service Request Ticket - # 29663

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2009 10:31 AM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080252[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 6M, VT 1333 FSB
Serial No. JQ935H1 Location PDR

CPU Intel Core 2 Duo E8200(2.66GHz,6M,VT,1333MHzFSB)


OS Unknown Software Windows Vista Bus downgraded to WIN XP Pro, Office Pro Plus 2007 from P00P0067394

Wired NIC 00:21:70:2C:46:E1

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Jan 05, 2009 03:25 PM 
Power strip was not plugged in.
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Richard Kavanagh student Jan 05, 2009 01:41 PM 
Task reassigned to Richard Kavanagh.
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Patrick Shanley Jan 05, 2009 10:32 AM 
he tried basic troubleshooting; power cycle, 
checking the wires but still no luck and he needs 
every comp. available for his full class.
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