Service Request Ticket - # 29668

Service Request Information

CONTACT Name Coker, Keller   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2009 11:45 AM
Department Creative Arts/Music Phone 88276
Location Email cokerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031183[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224NFNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:8D:50:AA

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact rmeyer06@wou.edu 88925

Tracking

Entered by Date Memo
Ryan Meyer
Email

Public
Entered by Date Memo
Yi Wang Apr 30, 2009 03:53 PM 
Status changed from (1) Pending to (5) Completed
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Ryan Meyer Apr 30, 2009 03:53 PM 
uninstalled finale 2007 and finale 2009,
reinstalled finale 2009, problems resolved.
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Yi Wang Apr 30, 2009 02:56 PM 
Task reassigned to Ryan Meyer.
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Richard Kavanagh student Apr 22, 2009 02:16 PM 
This is a 2003 computer. I have talked to Dr
Cocker in the past and he has expressed a desire
to get a better system when he gets one.
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Kevin Elmore Apr 17, 2009 06:39 PM 
He needs to have at least 1GB of RAM to run the 
CS3. He only has 512MB, if I remember correctly.
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Kevin Elmore Apr 17, 2009 06:38 PM 
Task reassigned to UCS Tech.
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Kevin Elmore Feb 23, 2009 10:17 AM 
They were the wrong sticks.
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Kevin Elmore Feb 04, 2009 09:48 AM 
Grabbed 2x 512MB RAM sticks from a broken G5 in
it207 to be installed.
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Kevin Elmore Jan 09, 2009 01:45 PM 
The computer doesn't meet the minimum requirements
for CS3.  There were no authorization codes for
Finale 2009 or the soft synth component that goes
with it.  I'll look into that and return to this task.
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