Service Request Ticket - # 29691

Service Request Information

CONTACT Name Dauer, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2009 03:23 PM
Department Education & Leadership Phone 88230
Location Email dauers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080302[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac 20in 2.66GHz Intel Core 2 Duo #MB324LL/A
Serial No. SW8830130ZE3 Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software MS Office 2008 for MAC from P0067422

Wired NIC 00:22:41:1E:C1:6B


Wireless NIC 00:21:E9:E3:5C:1A


Bluetooth NIC 00:21:E9:D5:63:EF

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Jan 08, 2009 11:03 AM 
Task reassigned to Stanley Ratcliff.
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Richard Kavanagh student Jan 06, 2009 08:20 AM 
***This is a skype from the helpdesk***

he needed help with the scrolling because it was
not working...
 
she also called about speeding up the shuting down
and turning off
 
she sounded like she had questions that she didn't
know she has
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Richard Rogers Jan 05, 2009 03:24 PM 
Susan help Word her Mac specificaly scrolling.
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