Service Request Ticket - # 29714

Service Request Information

CONTACT Name Wright, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2009 09:10 AM
Department Creative Arts/Theater-Dance Phone 88861
Location Email wrightr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070858[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 7NWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003, Vectorworks lab licensing from P0067880, Adobe Photoshop Extended CS5 WIN License from P0077238

Wired NIC 00:1E:C9:7A:84:9A

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Jan 30, 2009 09:51 AM 
Task reassigned to Stanley Ratcliff.
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UCS Tech Jan 09, 2009 10:12 AM 
Status changed to: Waiting for Contact
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Stanley Ratcliff Jan 09, 2009 10:12 AM 
Called and left VM
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Octavio Cervantes Jan 06, 2009 09:18 AM 
He said he will be available all day today and 
tomorrow.
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Octavio Cervantes Jan 06, 2009 09:13 AM 
He siad he was unable to do anything on the 
computer. He was in his office.
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